FAQS APPLY
Student Apartments Near UAB
Hey there and welcome home.

We’re so excited you’ve chosen to live with us. If you’re looking to get a head start on the year, you’ve come to the right place.

And if you have any questions or just want to say hello, give us a shout. Or, you can follow us on Instagram for our most double-tappable posts with the inside scoop.

COVID-19 UPDATE

What should I expect on move-in day?

  • The CDC recommends face coverings indoors in certain counties with high community levels of COVID. This information is updated weekly at https://www.cdc.gov/coronavirus/2019-ncov/your-health/covid-by-county.html.  If our location is within a county with a high community level on the day of move-in, we will recommend that residents and visitors wear a mask while in indoor community spaces.
  • Let us know if you are not feeling well and need to delay your move-in. Your health and safety, and that of all our residents, are our top priorities
MOVE-IN AND FIRST PAYMENT

If you haven’t already marked your calendars, grab a pen (or tell Alexa) to take note. Move-in is on August 19, 2023 – please see the check-in times in the MOVE-IN EXPERIENCE section below. When you arrive at Ion Austin for move-in, please follow the signs to check in and pick up the keys to your new home.

If you want to avoid late charges (and who doesn’t?), you’ll want to make sure that your first installment is paid by August 1, 2022 Late charges will apply unless we have received the first installment payment within the two-day grace period (by August 3, 2022). Checks or money orders should be made payable to Ion at the Ballpark and can be mailed or brought directly to our office.

You can also pay online through the resident portal using a debit card, credit card or electronic checking transfer, or by automatic recurring charge to your debit card, credit card or bank account. There are no fees when paying from your bank account or by check.

GUARANTOR FORM OR PRE-PAYMENT

Nothing ruins move-in faster than missing paperwork (trust us). If you haven’t done so already, please submit your guarantor form. We’ll need to approve this before you’re able to move-in. No guarantor? Sign up with Leap by selecting this option on your application or by calling our office today. Alternately, you will be required to prepay the final one installments in advance in order to move in, as described in your Housing Agreement.

UTILITIES

Please also note that there is a monthly administrative fee of $4.50 to maintain your electricity and water billing, as provided in your Housing Agreement. This amount will be billed with your regular installments. Our billing provider, Conservice, will e-mail statements for electricity and water billing directly to each resident, but all payments must be submitted to us using one of the payment methods outlined above.

RENTER’S LIABILITY INSURANCE

It’s probably not something you normally think about, but you are required to have at least $100,000 of liability protection by the time you move in, and throughout your stay with us. This doesn’t cost much, and is designed to protect you if you accidentally cause a fire or flood. As unlikely as that sounds, if something happens, you’ll be very glad to have it. How easy have we made it to take care of this requirement? You don’t have to do anything at all; we’ll automatically charge your account $12 per installment, waive the requirement to provide separate insurance, and buy our own insurance to cover the same risks. If you have your own liability insurance and don’t want to be charged for this, please upload your insurance certificate and we’ll let you know right away if it meets the requirements. We also recommend insuring your personal property—click here for an easy option for this optional coverage.

EXPRESS CHECK-IN

By now you’ve figured out there’s always a way to beat the line. And if you haven’t…well, just read below and thank us later.

Click here for the resident portal link and register online. From here, you’ll want to make sure you can answer yes to each of the questions below:

  • Did you make your first installment payment?
  • Did you enter your vehicle information (if applicable)?
  • Did you sign any pending documents?

If you answered yes to all of the above, you’re one step closer to your new home. Besides that, all you need to bring with you is a valid photo ID (and an appetite: we may have snacks waiting for you). Please click here to sign up for a move-in time on your desired move-in date. Contact us if you have any questions.

PACKING LIST

What you take with you matters. To show you how glad we are that you’re here, we’ve put together a master packing list for you. You’ll find everything you need. And then some.

Living room

  • Lamps
  • Decorations
  • Window covering for patio/balcony door

Bedroom

  • Lamps
  • Bedding – beds are full XL
  • Towels and additional linens
  • Laundry basket
  • Alarm clock (or maybe just your phone)
  • Ethernet cable
  • Trash bin

Kitchen

  • Cookware and dishes (pots, pans, glasses, silverware)
  • Cooking utensils (tongs, spatulas, etc.)
  • Trash bin and garbage bags

Those things you need, but you’re really not sure what category they fall in (we get it…)

  • Shower curtain(s)
  • Bring your own cart (we only have a select few)
  • Bathroom rug(s)
  • Plunger, toilet brush
  • Broom
  • Vacuum cleaner
  • Cleaning supplies
  • Paper towels
  • Toilet paper
  • Trash bin for bathroom(s)
COMMUNITY POLICIES

You’ll want to spend some time getting familiar with the Community Policies here. We like them, but then again, we wrote them. We can also print them out for you if you’re really into that kind of thing.

Student Housing Near UAB

Apply free

Apply now to secure your preferred placement, and we'll waive the deposit and application fee.
New applicants only; limit one resident per bedroom. Housing Agreement must be fully signed while this limited-time promotion is in effect. The first regular rent installment and annual administrative fee are due August 1, 2023. Approved guarantor or alternate partial prepayment required. All agreements are subject to management approval under regular application policies. Special offers, including discounted rates, may not be combined.

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